Refunds & Returns Policy
Returns Policy
1. If you are not entirely satisfied with your purchase, please let us know within 7 days of receipt and we will gladly offer you a full refund
2. All Lantern Moon products do carry a lifetime guarantee. If for any reason your product becomes damaged during normal usage we will happily send you out a replacement free of charge. Simply e-mail or write to us outlining the fault and advise us if you would prefer a replacement or a refund and we will see to the rest.
Complaints
If you are not entirely satisfied with the service that you receive from Moral Fibre Ltd then please do let us know. If you experience any particular problems with your dealings with Moral Fibre Ltd, then please again let us know. We strive to keep all of our customers happy and to enjoy shopping with us.
In the first instance please write to;
The Managing Director
Moral Fibre Ltd
15B Club Lane
Calderdale Business Park
Club Lane
Halifax
West Yorkshire
HX2 8DB
U.K.